Privacy Policy

PropertyTruth ("we", "us", or "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Password (stored securely using industry-standard encryption)

Payment Information

Payments are processed securely by Stripe. We do not store your credit card details. Stripe may collect information necessary to process your payment in accordance with their privacy policy.

Dashboard Data

When you purchase a dashboard, we store the postcode and date range you selected. This allows us to generate and display your dashboard.

Usage Information

We may collect basic usage information such as pages visited and features used to improve our service. We do not use invasive tracking or sell your data to advertisers.

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process payments and provide purchased dashboards
• Send important service emails (account confirmation, password reset)
• Respond to your feedback or support requests
• Improve our service

3. Data Sharing

We do not sell your personal information. We only share data with:

• Stripe: To process payments
• Email provider (Resend): To send transactional emails
• Law enforcement: If required by law

4. Data Security

We implement appropriate security measures to protect your information, including encrypted connections (HTTPS), secure password storage, and regular security updates.

5. Your Rights (GDPR)

Under UK GDPR, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Object: Object to certain processing of your data

To exercise these rights, contact us at no_reply@propertytruth.uk.

6. Cookies

We use essential cookies to keep you logged in and remember your preferences. These are necessary for the site to function properly. We do not use third-party advertising cookies.

7. Data Retention

We retain your account information for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal or accounting purposes.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

9. Contact Us

If you have any questions about this privacy policy, please contact us at no_reply@propertytruth.uk.